CameraFTP Support

Configure WansView NCM621W (Outdoor), NCM620W (indoor PTZ) Wired/Wi-Fi Camera for Cloud Recording, Monitoring and Playback



Step 1: Connect camera to the network and find IP address

1.1 Connect camera to the network

1.2 Find the Camera’s IP Address

Step 2: Configure the Camera Using the Web-based Configuration Tool

2.1 Setup or Re-configure Wi-Fi

Step 3. Configure the FTP settings

Step 4. Configure Video Profile and Image/Video Recording Options

4.1 Configure Video / Image Settings (Resolution, Frame Rate, Bit Rate)

4.2 Configure Video or Image Recording

4.3 Configure Motion Detection

5. CameraFTP Viewer


Wansview NCM621W (outdoor) and NCM620W (indoor PTZ) HD 720P network cameras are compatible with CameraFTP cloud recording service. These cameras can record video clips in .AVI format, which is compatible with Microsoft Windows Media Player and Internet Explorer. The recorded video can also be played in CameraFTP Viewer apps.

Wansview NCM621W Outdoor HD720 Wansview NCM620W PTZ 720P

Its main features include:

  • Superb HD 720P Video resolution with up to 30 fps (regular viewing angle).
  • H.264 video compression
  • Extreme reliable WiFi connection. Support IEEE802.11b/g/n 150Mbps
  • Supports both wired and wireless connection, but not PoE
  • Easy WiFi Configuration via WPS
  • Motion detection with cloud video recording to FTP server
  • IR LEDs for Night Vision Up to 75 feet distance for 24-hour surveillance

Basic camera information

Video / image resolution 1280x720, 640x360, 320x180
Audio recording No
Image upload frequency 1 image per 5 to 86400 s
Video frame rate 1,2,3,...,30 fps
Night-vision Up to 75 feet (outdoor), 24 feet (indoor PTZ)
Image snapshot recording Supported
Video clip recording Supported.
Motion detection Supported for both image and video clip based recording
Continuous recording Supported for video recording when the motion sensitivity is set to 100. Image recording at 1 image/5s or lower frequency
Supported video format .AVI
Connection type Wi-Fi and Ethernet cable; supports WPS
PoE (Power on Ethernet) No
Indoor / outdoor outdoor
Lowest pricing (as of 7/1/2016) New models available
CameraFTP Editor's Rating (As of 7/1/2016) New models available.

Note: This document is not designed to replace the product manual from the manufacturer. The information provided is based on our knowledge of the models Wansview NCM621W (Outdoor) and NCM620W (indoor PTZ) cameras. It may not be accurate or completely up-to-date. Users shall contact the manufacturer for all camera-related issues and contact us only for CameraFTP-related (cloud service / FTP) issues.

Most of the setup steps below are camera related and are very trivial. If you have finished these basic steps before, then you can skip Steps 1 and 2.

Step 1: Connect camera to the network and find IP address

1.1 Connect camera to the network

If you want to use wired connection, you just need to connect the Ethernet cable. Otherwise, there are several ways to connect the IP camera to your Wi-Fi network. Please read the product manual for detailed instructions.

(1) If your Wi-Fi router does not support WPS, then you can connect the camera with the router using an Ethernet cable first. You can configure the Wi-Fi settings in the camera's configuration pages later. For Wi-Fi only cameras, you must use manufacturer's mobile app to connect it to the network.

(2) If your Wi-Fi access point/router supports WPS, then it is very easy to connect your device to the network.

Turn on the camera and press the WPS button on your Wi-Fi access point (router) for 3 seconds; the WPS button will usually start flashing. Next, quickly press the WPS button on your camera. In about 1 minute, you will see the status light changes, indicating it is connected to the wireless router.

1.2 Find the Camera’s IP Address

Please refer to the manufacturer’s manual for more detailed information. Usually you will run the included IP Camera Search Tool to find the camera. If your computer does not have a DVD/CD drive, then you can download CameraFTP VSS software to find the camera's IP address. ( After you find the camera's IP address, you can stop / uninstall VSS. Note: This camera is compatible with VSS-based Cloud Recording. You can use VSS as a cloud-enabled NVR, which requires a PC. )

Some Wansview IP cameras (e.g. NCM620W) use a static IP address as the default IP address. If the default static IP address is not in the same subnet as the PC (e.g. if the default camera IP address is, and the PC's IP address is, then VSS cannot find the camera. In this case, you must use the manufacturer's IP search tool to find the camera and then change it to use dynamic IP address (DHCP). In the screenshot below, you need to check "Set IP automatically"

Step 2: Configure the Camera Using the Web-based Configuration Tool

Most IP cameras don't support Chrome, incl. this camera. So please download Firefox web browser if you don't have it already. Launch Firefox, and visit:


The default username is admin, and password is 123456. (It is recommended that you change the password.)

After you log on to the camera, please install the Plug-in:

Click Setup, you will see the Setup Main screen. Click Advanced and then click the FTP, you can enter the FTP information as shown in the screenshot below.

With CameraFTP's service, most regular setup steps are not required. (You can check these steps in the Camera Configuration screen to make sure everything is configured correctly).

2.1 Setup or Re-configure Wi-Fi

If you had already connected the camera with your wireless router, then skip this step.

Otherwise, click the Network tab, then click Wi-Fi. In the Wi-Fi setup screen, click Search to find a list of Wi-Fi networks and select one to connect. You will be asked to enter the wireless password, after done, click Save.

If Wi-Fi is configured successfully, you can unplug your network cable later.

Step 3. Configure the FTP settings

Click Advanced à FTP, you can see the screen as shown above. If you don't already have an account on CameraFTP, please visit and sign up a free trial account. CameraFTP offers 3-day free trial. When the trial ends, you will need to order a subscription to continue using the service.

Assuming you already have a CameraFTP Account, then you need to enter the following info:

  • FTP Server: (or IP:
  • Port: 21
  • Passive Mode: On
  • FTP Path: You camera folder path (i.e. Camera Name).
  • Username / Password:
    FTP username is your CameraFTP username, FTP password is available in Configure IP Cameras page. (Your CameraFTP password may also work).

Note: In the above screenshot, Wansview is the folder name, which is the same as the camera name that you created on website when you added a new camera.

Click Save to save the settings. After that, you need to configure the video / image resolution.

Step 4. Configure Video Profile and Image/Video Recording Options

Based on your subscription, you need to configure either video settings or image snapshot settings. You shall not configure both settings, otherwise, you need to order two separate camera licenses.

4.1 Configure Video / Image Profile (Resolution, Frame Rate, Bit Rate)

In the Video & Audio tab, click “Video”, see the screenshot below.

It seems you only need to configure the first stream, which supports 1280x720.

The resolution and frame rate should be set based on the plan you subscribed to;


The Bit Rate is a little tricky. Setting it too high will use too much bandwidth, thus dramatically slow down your network, causing failed uploads; setting it too low will affect the video quality. You can use our bandwidth calculator to estimate the bandwidth. Visit, click Pricing, and then customize a service plan. See the screenshot below.

Note for estimating the bandwidth, Number of Cameras should be set to 1.

For the video plan of 1280x720, 3 frames/s, the estimated bandwidth is 495Kbps. You can set it to a value of 512Kbps.

If you ordered an image plan, then you only need to select the correct video resolution. The resolution of the image snapshots will be the same as the First Stream video.

Click Save to save the video settings.

4.2 Configure Video or Image Recording

If you ordered an image recording plan, then you should configure Alarm Action to upload image "Save picture on the FTP server". Otherwise, check "Save video on the FTP server". Please don't check both checkboxes, or you need two separate camera licenses.

  • "Save picture on the FTP server" will record image snapshots to FTP server. Each motion will trigger 2-3 images to be uploaded in 3 seconds. Continuous events will trigger continuous recording of no more than 6 images/minute. Video recording is clearly a better option for this camera model.
  • "Save video on the FTP server" will record video clips to FTP server. It can record a 15 to 30-second video clip for each motion event. Continuous events will trigger continuous video recording at 1 video clip per 15 seconds. The video format is .AVI, which is compatible with Internet Explorer and Windows Media Player, as well as CameraFTP Viewer apps.

For the image recording plan, you can only order 1 image/10 seconds at 1280x720 with motion detection. For continuous recording, you can set it to upload 1 image/5 seconds or lower frequency:

For video recording, by default, you can only set motion-triggered recording. However, you can set the motion sensitivity to 100 for near continuous recording.

4.3 Configure Motion Detection (required)

Click the Alarm tab à Motion Detection as shown below.

Just draw a rectangle and set the motion sensitivity. For motion-triggered recording plans, please leave it at 50; for continuos recording, set it to 100.

You will also need to set the alarm schedule. Click Alarm --> Schedule, then select the time when motion detection should be on. (Usually you just need to click "Select all time").

Click Save to save the change.

NOTE: Please do not configure both video recording and image recording. It will be considered as two camera licenses!

You are all done!

5. CameraFTP Viewer

You can disconnect the Ethernet cable if you want to use Wi-Fi. If you need to make changes, you can run the CameraFTP Virtual Security System program again to find the camera’s IP address (as it may change with DHCP), and then access the camera’s Configuration pages.

After your camera is setup, you can visit to view or play back your recorded footage from anywhere. You can also download CameraFTP Viewer App for iOS, Android and Windows Phone.

Cannot get it to work? Please read our Trouble-shooting Guide.