CameraFTP Support

Configure TRENDnet TV-IP762IC Wireless Day/Night Network Camera for Cloud Recording, Remote Monitoring and Playback

Contents

Introduction

Step 1: Connect camera to the network and find its IP address

1.1 Connect the camera to the network

1.2 Find the camera’s IP address

Step 2: Access Camera's Web-based Configuration Tool

2.1 Basic setup steps

2.2 Setup or Re-Configure Wi-Fi

Step 3: Configure the video / audio profile.

Step 4: Configure Motion Detection

Step 5. Configure Action (i.e. FTP, and video/image recording settings)

5.1 Configure Video/Audio Recording

5.2 Configure Image Snapshots Recording

6. CameraFTP Viewer


Introduction

TREENDnet TV-IP762IC is a low-cost wireless Day/Night Network Camera that supports both image snapshots and video/audio recording. It is designed for indoor use and supports image and video resolutions of 1280x720. Motion (and audio) detection is also supported.


Basic camera information

Video / image resolution 1280x720, 640x352, 320x176
Audio recording Supported
Image upload frequency 1 image/s to 1 image/day if recording continuously. With motion detection, it supports 1 image/s and 1 image/2s
Video frame rate 1, 2, 3, 5, 6, 10, 15, 30
Night-vision Up to 16 feet
Image snapshot recording Supported
Video clip recording Supported. (Max clip length is 10 seconds/clip.)
Motion detection Supported for both image and video clip based recording
Continuous recording Continuous video clip recording is not fully supported; Continuous image recording is fully supported.
Supported video format .MP4 and .AVI (CameraFTP recommend .MP4)
Connection type Wi-Fi and Ethernet cable; supports WPS
PoE (Power on Ethernet) No
Indoor / outdoor Indoor
Lowest pricing (as of 7/31/2015) $59.99

Note: This document is not designed to replace the product manual from the manufacturer. The information provided is based on our knowledge of the model TRENDnet TV-IP762IC. It may not be accurate or up-to-date. Users shall contact the manufacturer for all camera-related issues and contact us only for CameraFTP-related (i.e. cloud service / FTP) issues.

The first 2 steps are camera related and are very trivial. If you have finished these basic steps, then you can skip Steps 1 and 2 below. CameraFTP’s service can be configured in just 3 steps (i.e. Step 3, 4 and 5).


Step 1: Connect camera to the network and find its IP address

1.1 Connect the camera to the network

There are two ways to connect the IP camera to the Wi-Fi network.

(1) If your Wi-Fi router does not support WPS, then you need to connect the camera with the router using an Ethernet cable first. You can configure the Wi-Fi settings in the camera's configuration pages later.

(2) If your Wi-Fi access point/router supports WPS (or QSS), then it is very easy to connect your device to the network.

Turn on the camera, the power light is solid blue. Press the WPS button on your Wi-Fi access point for three seconds (the WPS button usually starts flashing), then quickly press the WPS button on your camera and hold it for a few seconds until the WPS light turns on. In about one minute, you will see the camera's power light turn solid green (WPS light is off), indicating a connection to the wireless router.

1.2 Find the camera’s IP address

If your camera is connected to the Wi-Fi router, or if you have connected the camera with a router using an Ethernet cable, then you can run the manufacturer’s setup program to find the camera’s IP address. From a PC in the same network, insert the camera’s software CD and run the Setup Wizard. You will see the screen as shown below:

Click “Install Camera” and follow the instructions on the screen. After a few pages, it will start searching for the camera - wait for the search to finish. If it finds your camera, then it will display the screen below:

Click Next. It will ask you to change the default password (which is admin):

For security purposes, you should change the default password. Click Next to continue the setup wizard, you will be able to finish the initial setup.

Click the URL in the above screen, it will launch a web browser window shown below.

Click the Setup icon as shown above, it will go to the basic setup page shown below:

Click Advanced à Settings, and a new browser window (tab) will open as shown below. This time, the host name in the URL section is the camera’s IP address.


Step 2: Access Camera's Web-based Configuration Tool

2.1 Basic setup steps

If you know the camera’s IP address, you can directly access the configuration page by visiting:

http://IP_ADDRESS/

In the above screen, logon with the username “admin” and the updated password. (The default username is admin and the password is also admin.) If you followed the above steps, then it will go to the live view page directly.

Note: If you used other tool to find the camera’s IP address without changing the default password, you will be asked to accept the agreement after logon, then change your password. After that, the camera will reboot and you can then log on with your new password.)

After logon, the camera defaults to the live-view screen. You might be prompted to install an ActiveX, Plug-in or Java, which will be required. If it does not work, you can try a different browser. (E.g. IE or Firefox. In our tests, the plug-in does not work with Chrome).

In the live-view window, click the Setup button to enter the main setup page:

If you haven’t setup this camera before, you can quickly follow the wizard to finish the basic setup. Usually you just click Next for each step. See the screenshots below:

Basic Setup Step 1: LAN SETTINGS. Usually you will use the default DHCP option. SO click Next.

Basic Setup Step 2: INTERNET SETTINGS. Your IP camera is connected to a Wireless Router. So this step is not needed. Just click Next.

Basic Setup Step 3: DDNS Settings. Just click Next.

Note: If you use CameraFTP service, then DDNS service is not needed. You can log on to your CameraFTP account and view or play back your cameras online. You can also download our mobile viewer apps for iOS, Android and Windows Phone.

Basic Setup Step 4: You can simply click Next. CameraFTP service does not use this camera name. A camera name on CameraFTP should be the same as the cloud folder’s name to store the recorded footage.

Basic Setup Step 5: This step does not directly affect your service with CameraFTP. However, it affects the time displayed on your recorded images / videos. You can manually update the time, or synchronize with a public time server. You can enter NTP Server name as:
0.pool.ntp.org, 1.pool.ntp.org or 2.pool.ntp.org. After done, click Next.

Basic Setup Step 6: Click Apply to save the changes. The camera will reboot. It will take about one minute to finish rebooting. After you reconnect to the camera, it will default to the same setup main page. Don’t run the wizard again.


2.2 Setup or Re-Configure Wi-Fi

If you had already connected the camera with your wireless router, then skip this step.

Otherwise, click the Network tab, then click Wireless Setup, you will see the screen below.

Click Rescan to find all available Wi-Fi connections, then select your connection. Enter the wireless key, after done, click Apply.

If Wi-Fi is configured successfully, you can unplug your network cable later. Since this may cause IP address to change, please wait until all setup steps are completed.


Step 3: Configure the video / audio profile.

This camera is capable of recording image/video of different sizes, formats and frame rates. You need to create a profile that matches with the subscription plan you ordered.

To configure your video/audio/image profile, please click the “Audio / Video” tab, then click on “Audio and Video”.

If you ordered our Image Service:

You only need to configure the Video Profile 3 (JPEG), and you only need to select the correct image resolution based on your CameraFTP subscription. The upload frequency (or Frame Per Second, FPS) is configured in the Action tab.

If you ordered Video/Audio service:

You only need to configure the Video Profile 1 as follows:

  • Encode type: H.264
  • Resolution and FPS: Configure it based on your CameraFTP subscription level.
  • Encode method: CBR (meaning Constant Bit Rate).

The bps value is a little tricky. Setting it too low may affect the video quality, while setting it too high can cause network congestion. Please use our bandwidth calculator to estimate your bandwidth:

Open a new browser window and visit www.cameraftp.com, click on Pricing, and then customize a service plan. You can see the screenshot below. You can adjust the parameters and see the estimated bandwidth. Note: Number of Cameras should be 1 when estimating the bandwidth.

In the above example, you can set the bps to 256Kbps.


Step 4: Configure Motion Detection

This camera supports both Motion Trigger and Schedule Trigger. If you select Motion Trigger, it will only upload images/videos when it detects a motion. This reduces the bandwidth usage so that the camera will not slow down your network. This is recommended.

If you ordered a plan with Motion Detection enabled, you MUST configure Motion Detection. For this model camera, Motion Detection is strongly recommended for video surveillance plans as the continuous video recording is buggy (it can only record 10 seconds per minute). For continuous recording, it is recommended ordering our image service plan.

Click the Motion Detection tab, check the checkbox "Enable video motion"; then you need to define the motion trigger area. Just draw a motion area and click Apply.

This step only sets how the camera detects motions. Whether the camera will upload based on motion detection is configured in Step 5.


Step 5. Configure Action (i.e. FTP, and video/image recording settings)

If you don’t have an account on CameraFTP, please visit www.cameraftp.com (in a new browser window) and sign up a free trial account. CameraFTP offers three-day free trial. After three days, you need to order our paid subscription to continue using the service.

After you sign up, please log on www.cameraftp.com, go to My Cameras page, click Add to add a camera to your account, see the screenshot below.

The camera name will be used as the folder name in the FTP account.


5.1 Configure Video/Audio Recording

If you ordered Video/Audio service, click on Action à Video Clip as shown in the screenshot below. Otherwise, skip this step.

Check the “Enable” checkbox.

If you ordered a plan with motion detection enabled, then you must select "Trigger by Motion". Otherwise, you can select "Trigger by Always". This camera can only record 10- second video clips and the minimum video recording interval is 60 seconds. So continuous video recording is not recommended.

For the FTP Server section, please enter the following information:

  • FTP server: ftp.cameraftp.com
  • Port: 21
  • FTP User / Password: FTP username is your CameraFTP username, FTP password is available in Configure IP Cameras page. (Your CameraFTP password may also work).
  • Path:
    YourCameraName
    Your Camera Name is created on www.CameraFTP.com website when you add a new camera.
  • Filename Prefix: "A" or any other prefix.
  • Internal:
    This camera’s minimum interval is 60 seconds for continuous recording (i.e. 10-second video clip/minute); For motion triggered recording, it can be set to 0 seconds.
  • Passive Mode: Check it.

Click Apply, and then click Test to see if it works correctly. This camera should be uploading video clips based on the video profile 1.


5.2 Configure Image Snapshots Recording

If you ordered image service, the configuration is very similar to the video service. See screenshot below. Otherwise, please skip this step.

Click Action à Snapshot:

Check the “Enable” checkbox, select “Triggered by” based on your CameraFTP subscription. (See the video service section). The FTP server info is the same as above. You can read the previous section or see the screenshot above.

The main difference is the Interval; with the image snapshot service, the minimum interval is 1 second, which corresponds to 1 image/second. If you ordered a plan with 1 image/2 seconds, the interval should be set to 2 seconds.

If you select Trigger by Motion, then you can only select 1 second or 2 seconds as the interval.

If you select Trigger by Always, then you can set the interval from 1 second to 86400 seconds (i.e. one day)

Click Apply and then click Test to check if it is working fine. If it works fine, you are done!

NOTE: Please do not enable both Image Snapshot and Video Clip. Otherwise, it will exceed the usage limit.


6. CameraFTP Viewer

You can disconnect the Ethernet cable if you want to use Wi-Fi. If you need to make changes, you can run the setup program again to find the camera’s IP address (as it may change with DHCP), and then access the camera’s Advanced Configuration pages.

After your camera is setup, you can visit www.cameraftp.com to live monitor or play back your recorded footage from anywhere. You can also download CameraFTP Viewer App for iOS, Android and Windows Phone.


Cannot get it to work? Please read our Trouble-shooting Guide, or order a preconfigured solution.