CameraFTP Support Forum \
Reply
Read/Reply : 263/1

Hi

I'm using an IP camera which uses an App called CamHi for the settings - and the options are basic - but I'm getting a Test Failed message every time I test. Unfortunately it comes with no diagnostic info. 

I've added the server address, port, username and password correctly.

The final field is labelled path. I'm adding my directory path as /[name of camera]

Is it obvious what I'm doing wrong?

 

11/15/2024 12:01:26 AM

Please send an email to CameraFTP customer support with the detailed information. We need screenshots showing the FTP information you used and the error message. (Please understand CamHi is a 3rd party app that we are not familiar with).


Reply
11/15/2024 1:11:15 AM

Quickly Reply
Top

Please logon and reply, Not CameraFTP Member?



Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003