I sent a couple of emails trying to reach support, with no response...

 Hello, 

Thank you for the message and I apologize for any inconvenience. I have checked our support email account and I do not see any messages from you. Can you check to make sure you sent your message to the proper email adress? It's support@cameraftp.com.

In the mean time, I can help you out here if you have any specific questions.